Case Studies
How Engstrom Lee solved time tracking headaches with PointOne
How Engstrom Lee solved time tracking headaches with PointOne
August 22, 2024
Adrian Parlow
Co-Founder & CEO
9% increase
in billable hours captured
Reduction
in delayed time entries
Quality of life
improved for attorneys and staff
"Immediately after my firm began using PointOne, our attorneys noted that it was capturing time they had worked but would have forgotten to bill. Billing is not our passion; PointOne makes sure it still gets done."
Mark Thomson, Partner, Engstrom Lee
In this article
Title
Title
Learn how PointOne uses AI to build the world's most advanced time and billing systems.
Legal time and billing, automated.
Learn how PointOne uses AI to build the world's most advanced time and billing systems.
Legal time and billing, automated.
Background
Engstrom Lee is a boutique firm based in Minneapolis, MN. They are focused on prosecuting corporate and employer wrongdoing in federal and state courts across the country. The firm leverages comprehensive investigations, deep financial industry knowledge, and sophisticated litigation strategies to recover tens of millions of dollars for their clients.
Engstrom Lee takes an innovative approach to their practice, which is reflected in their remote-first work environment and in the tools they use to support their practice.
Challenge
Like many firms who do plaintiff-side work, Engstrom Lee bills primarily on contingency. Since they aren’t billing hourly, their timesheets are not usually required to collect their fees. Nevertheless, accurate time records are necessary to support a petition for attorneys' fees after a case is tried or settled.
The challenge is, when billable hours are not the primary business model, tracking is often deprioritized in favor of client work. Put simply, an hour of extra work on a case contributes more to the bottom line than an hour spent writing time entries.
As a result, substantial amounts of attorney work hours sometimes went unrecorded. So when the firm requested attorneys' fees in a case, the firm had no choice but to present a billable hours number that underrepresented how much attorneys had worked on the case.
Results
Engstrom Lee chose to adopt PointOne’s AI time tracking and deploy it across the entire firm. The result was an immediate improvement in the frequency and accuracy of time tracking.
Attorneys at Engstrom Lee noticed PointOne was capturing time that they had worked, but would have forgotten to bill under their prior billing practices.
Prior to adopting PointOne, some of the firm's attorneys did not prioritize billing, resulting in perennially unrecorded hours worked. PointOne’s automatic narratives made it much easier for these attorneys to create accurate time entries, removing the burden that previously made them deprioritize time tracking.
“PointOne relieves them of the mental burden of recalling what they were doing," said Mark. "Getting a draft time entry with the right amount of detail that they can work with makes a world of difference." As a result, Engstrom Lee now has a time tracking system where “everybody is billing at least the vast majority of their time.”
Perhaps even more importantly, PointOne has improved the quality of life for the attorneys at Engstrom Lee. “There’s a category of person who finds billing awful. For them, PointOne makes all the difference. In addition to yielding more time, which is good for our business, it improves what it feels like to bill time."
Background
Engstrom Lee is a boutique firm based in Minneapolis, MN. They are focused on prosecuting corporate and employer wrongdoing in federal and state courts across the country. The firm leverages comprehensive investigations, deep financial industry knowledge, and sophisticated litigation strategies to recover tens of millions of dollars for their clients.
Engstrom Lee takes an innovative approach to their practice, which is reflected in their remote-first work environment and in the tools they use to support their practice.
Challenge
Like many firms who do plaintiff-side work, Engstrom Lee bills primarily on contingency. Since they aren’t billing hourly, their timesheets are not usually required to collect their fees. Nevertheless, accurate time records are necessary to support a petition for attorneys' fees after a case is tried or settled.
The challenge is, when billable hours are not the primary business model, tracking is often deprioritized in favor of client work. Put simply, an hour of extra work on a case contributes more to the bottom line than an hour spent writing time entries.
As a result, substantial amounts of attorney work hours sometimes went unrecorded. So when the firm requested attorneys' fees in a case, the firm had no choice but to present a billable hours number that underrepresented how much attorneys had worked on the case.
Results
Engstrom Lee chose to adopt PointOne’s AI time tracking and deploy it across the entire firm. The result was an immediate improvement in the frequency and accuracy of time tracking.
Attorneys at Engstrom Lee noticed PointOne was capturing time that they had worked, but would have forgotten to bill under their prior billing practices.
Prior to adopting PointOne, some of the firm's attorneys did not prioritize billing, resulting in perennially unrecorded hours worked. PointOne’s automatic narratives made it much easier for these attorneys to create accurate time entries, removing the burden that previously made them deprioritize time tracking.
“PointOne relieves them of the mental burden of recalling what they were doing," said Mark. "Getting a draft time entry with the right amount of detail that they can work with makes a world of difference." As a result, Engstrom Lee now has a time tracking system where “everybody is billing at least the vast majority of their time.”
Perhaps even more importantly, PointOne has improved the quality of life for the attorneys at Engstrom Lee. “There’s a category of person who finds billing awful. For them, PointOne makes all the difference. In addition to yielding more time, which is good for our business, it improves what it feels like to bill time."
Background
Engstrom Lee is a boutique firm based in Minneapolis, MN. They are focused on prosecuting corporate and employer wrongdoing in federal and state courts across the country. The firm leverages comprehensive investigations, deep financial industry knowledge, and sophisticated litigation strategies to recover tens of millions of dollars for their clients.
Engstrom Lee takes an innovative approach to their practice, which is reflected in their remote-first work environment and in the tools they use to support their practice.
Challenge
Like many firms who do plaintiff-side work, Engstrom Lee bills primarily on contingency. Since they aren’t billing hourly, their timesheets are not usually required to collect their fees. Nevertheless, accurate time records are necessary to support a petition for attorneys' fees after a case is tried or settled.
The challenge is, when billable hours are not the primary business model, tracking is often deprioritized in favor of client work. Put simply, an hour of extra work on a case contributes more to the bottom line than an hour spent writing time entries.
As a result, substantial amounts of attorney work hours sometimes went unrecorded. So when the firm requested attorneys' fees in a case, the firm had no choice but to present a billable hours number that underrepresented how much attorneys had worked on the case.
Results
Engstrom Lee chose to adopt PointOne’s AI time tracking and deploy it across the entire firm. The result was an immediate improvement in the frequency and accuracy of time tracking.
Attorneys at Engstrom Lee noticed PointOne was capturing time that they had worked, but would have forgotten to bill under their prior billing practices.
Prior to adopting PointOne, some of the firm's attorneys did not prioritize billing, resulting in perennially unrecorded hours worked. PointOne’s automatic narratives made it much easier for these attorneys to create accurate time entries, removing the burden that previously made them deprioritize time tracking.
“PointOne relieves them of the mental burden of recalling what they were doing," said Mark. "Getting a draft time entry with the right amount of detail that they can work with makes a world of difference." As a result, Engstrom Lee now has a time tracking system where “everybody is billing at least the vast majority of their time.”
Perhaps even more importantly, PointOne has improved the quality of life for the attorneys at Engstrom Lee. “There’s a category of person who finds billing awful. For them, PointOne makes all the difference. In addition to yielding more time, which is good for our business, it improves what it feels like to bill time."
Background
Engstrom Lee is a boutique firm based in Minneapolis, MN. They are focused on prosecuting corporate and employer wrongdoing in federal and state courts across the country. The firm leverages comprehensive investigations, deep financial industry knowledge, and sophisticated litigation strategies to recover tens of millions of dollars for their clients.
Engstrom Lee takes an innovative approach to their practice, which is reflected in their remote-first work environment and in the tools they use to support their practice.
Challenge
Like many firms who do plaintiff-side work, Engstrom Lee bills primarily on contingency. Since they aren’t billing hourly, their timesheets are not usually required to collect their fees. Nevertheless, accurate time records are necessary to support a petition for attorneys' fees after a case is tried or settled.
The challenge is, when billable hours are not the primary business model, tracking is often deprioritized in favor of client work. Put simply, an hour of extra work on a case contributes more to the bottom line than an hour spent writing time entries.
As a result, substantial amounts of attorney work hours sometimes went unrecorded. So when the firm requested attorneys' fees in a case, the firm had no choice but to present a billable hours number that underrepresented how much attorneys had worked on the case.
Results
Engstrom Lee chose to adopt PointOne’s AI time tracking and deploy it across the entire firm. The result was an immediate improvement in the frequency and accuracy of time tracking.
Attorneys at Engstrom Lee noticed PointOne was capturing time that they had worked, but would have forgotten to bill under their prior billing practices.
Prior to adopting PointOne, some of the firm's attorneys did not prioritize billing, resulting in perennially unrecorded hours worked. PointOne’s automatic narratives made it much easier for these attorneys to create accurate time entries, removing the burden that previously made them deprioritize time tracking.
“PointOne relieves them of the mental burden of recalling what they were doing," said Mark. "Getting a draft time entry with the right amount of detail that they can work with makes a world of difference." As a result, Engstrom Lee now has a time tracking system where “everybody is billing at least the vast majority of their time.”
Perhaps even more importantly, PointOne has improved the quality of life for the attorneys at Engstrom Lee. “There’s a category of person who finds billing awful. For them, PointOne makes all the difference. In addition to yielding more time, which is good for our business, it improves what it feels like to bill time."
